Air Quality Complaint Form

Submit a complaint about odour, dust or other air contaminant.

To submit a complaint about odour, dust or other air contaminant you can call the complaint line 604-436-6777 or use the form below.

Tips on making an odour complaints.


First name *	Last name *
Phone *	Email
Preferred method of contact *
Address *	City *
Postal code *

Type of complaint *

Do you know the source of the issue? *

Yes

Name (company or household) and address or description of location of issue

Description of air quality issue: Provide a detailed description of the issue (do not include your personal identifying information here such as your name or address). If your complaint is regarding odour, please describe what it smells like. *

View examples of odour descriptors

Effect of air quality issue: Please describe how the air quality issue is affecting you, your business or the environment (do not include personal identifying information) *

Did you observe the problem in the last 15 minutes? *

Yes

When did you detect the problem?

Where did you detect the problem (i.e. at home, at work, at a nearest intersection or somewhere else?)

Generally we will not call you back unless we need more information to follow-up on your complaint. May we call you back if needed? *

Yes

Do you have pictures to support the complaint? *

Yes

Please email pictures or web links to EREnotifications@metrovancouver.org

Collection notice
The personal information that you provide on this form is being collected under section 26(c) of the Freedom of Information and Protection of Privacy Act. This information will be used for the purpose of tracking and investigating air quality complaints. For further information about this collection, please contact a Privacy Officer at Metro Vancouver, Metrotower III, 4515 Central Boulevard, Burnaby, BC, V5H 0C6 or 604-432-6200 or privacy@metrovancouver.org.

Use this page to add attachments to an item.
Name