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Air Quality Complaint Form

​Submit a complaint about odour, dust or other air contaminant.

To submit a complaint about odour, dust or other air contaminant you can call the complaint line 604-436-6777 or use the form below.

Tips on making an odour complaints​.

Title *

First name *

Last name *

Phone *


Preferred method of contact *

Address *

City *

Postal code *

Type of complaint *

Do you know the source of the issue? *
Name (company or household) and address or description of location of issue

Description of air quality issue: Provide a detailed description of the issue (do not include your personal identifying information here such as your name or address). If your complaint is regarding odour, please describe what it smells like. *

Click here for examples of odour descriptors

Effect of air quality issue: Please describe how the air quality issue is affecting you, your business or the environment (do not include personal identifying information) *

Did you observe the problem in the last 15 minutes? *
When did you detect the problem?

Where did you detect the problem (i.e. at home, at work, at a nearest intersection or somewhere else?)

Generally we will not call you back unless we need more information to follow-up on your complaint. May we call you back if needed? *
Do you have pictures to support the complaint? *

Please email pictures or web links to